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PayFlex 42-52246134

Contact Us

PayFlex 42-52246134

Flexible Benefits and HSA members

Customer Service: 1-855-288-7936 (TTY:711)

Monday - Friday, 7:00am - 7:00pm (CT)
Saturday, 9:00am - 2:00pm (CT)

Submit a claim

Online
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Mobile App
Download PayFlex Mobile® from your app store to submit a claim using your smartphone or tablet.

 

Toll-free fax number
888-238-3539

Download a claim form

Mail
PayFlex Systems USA, Inc.
P.O. Box 14879
Lexington, KY 40512-4879

COBRA members

Customer Service
1-800-359-3921 (TTY:711)

Mailing address
PayFlex Systems USA, Inc.
Benefit Billing Department
P.O. Box 953374
St. Louis, MO 63195-3374

Account Security Concerns

If you suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.

Phone
1-855-542-5988

Email
accountsecurity@payflex.com